FAQs

What is vegan silk?

Vegan silk is a cruelty-free alternative to traditional silk. Our sarees are made without involving or harming silkworms at all, yet they offer the same luxurious feel and elegance as pure silk.

How is vegan silk different from traditional silk?

Unlike traditional silk, which requires boiling silkworms, our vegan silks are woven from rayons and cottons, which are further processed to achieve the rich look and feel of silk. They drape beautifully, are soft to the touch, and have a natural sheen—without any harm to animals.

What makes your sarees different from regular art silk sarees?

Our vegan silks are soft, easy to drape, and don’t stand out stiff like most art silk sarees sold today. They flow effortlessly and feel comfortable to wear. Plus, our zari work is elegant and antique—not gaudy—giving the sarees a timeless charm.

What are pre-orders and how do they work?

Some of our sarees are available on PRE-ORDER, and will have a “Pre-Order” button instead of “Add to Cart”.

Pre-orders are placed for sarees that are NOT ready to ship immediately and will be produced after the order is confirmed.

Once a pre-order is placed:
• the saree is TAKEN INTO PRODUCTION
• it goes through processes like DYEING, WEAVING, AND FINISHING
• and is DISPATCHED once ready

An APPROXIMATE DISPATCH TIMELINE will be mentioned on the product page.

PLEASE NOTE:
• the timeline is an ESTIMATE, NOT an exact date
• dispatch may happen EARLIER or LATER depending on production timelines

This is because multiple processes are involved, including:

• dyeing
• weaving
• unit availability
• ongoing production cycles

PRE-ORDERS ARE PROCESSED AND DISPATCHED STRICTLY IN ORDER NUMBER SEQUENCE.

Customers who place orders earlier will have their sarees dispatched first.

Seeing other pre-orders being packed or dispatched on our stories or videos DOES NOT indicate the status of your order.

If you are purchasing for a SPECIFIC FUNCTION, DATE, OR DEADLINE, we strongly recommend choosing READY-TO-SHIP sarees (Add to Cart products) instead of pre-orders.

PRE-ORDERS CANNOT BE CANCELLED, REFUNDED, OR MODIFIED ONCE PLACED.

Pre-orders are placed only after ACCEPTING ALL TERMS AND POLICIES ON THE WEBSITE.

What types of sarees do you offer?

We specialize in:
- Vegan Soft Silks – Lightweight, flowy, and easy to drape. This category includes:
- Paarambriyas (Traditional Korvai) – Richly woven, heritage designs.
- Pastels – Subtle, elegant shades for a modern look.
- Corporate Wear – Sophisticated sarees perfect for work and formal settings.
- Budget Collection – Affordable yet stylish choices.
- Vegan Kanjivaram Recreations – Luxurious, traditional weaves at an affordable price.
- Vegan Raw Silks – Textured and classy, perfect for any occasion.

What is the price range of your sarees?

Our sarees are priced between ₹1990 and ₹3490—making luxury truly budget-friendly. They look and feel just like pure silk and are so stunning, they easily appear 10 times their price!

How do I place an order?

You can order directly from our website. Simply browse, add your favorite sarees to the cart, and checkout using our secure payment options.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and popular digital wallets.

Do you offer COD (Cash on Delivery)?

Currently, we do not offer COD. We accept only prepaid orders to ensure a smooth shopping experience.

How long does shipping take, and what are the charges?

- Across India: We dispatch orders within 2 to 15 working days, and shipping is a flat ₹100 nationwide.
- International Shipping: Delivery takes less than 20 working days, with charges varying based on weight and location.

Do you ship internationally?

Yes! We offer international shipping. Delivery charges and times vary based on your location.

Do you accept returns or exchanges?

We do not offer exchanges, returns, or refunds under any circumstances. All sales are final.

Every saree is carefully inspected before dispatch to ensure there are no damages or defects.

The saree delivered will be the exact same piece shown in our product videos.

Our videos are unedited and intended to represent the saree’s colours and details as accurately as possible.

However, slight colour variations may occur depending on the customer’s phone screen, device display settings, or lighting conditions, and this will not be considered a defect.

Our sarees are powerloom sarees inspired by traditional handloom designs.

They are not pure silk or handloom sarees, and we are transparent about this.

Our aim is to recreate the look and feel of traditional silk sarees at an affordable price.

Certain characteristics are normal and expected in these sarees and will not be considered defects or reasons for exchange or return.

• small thread loops or thread knots on the saree body

• zari threads visible on the reverse side of certain motifs or buttas

• colour merging where the saree body joins the contrast pallu or blouse portion

These characteristics are part of the natural structure of such designs and weaving styles.

Customers are requested to review the product videos carefully before placing an order.

By completing the purchase, the customer acknowledges that they have read, understood, and agreed to all product details and store policies.

How do I take care of my vegan silk saree?

- First Wash: You may first dry clean it, but make sure to inform the cleaner not to starch it—not just for this saree, but for any saree, as starching will make it stiff and reduce its softness.
- Regular Wash: Wash separately in a bucket of water with a gentle shampoo and dry in the shade.

Do you take bulk or custom orders?

Yes! We accept bulk and custom orders for weddings, events, and gifting. Contact us via WhatsApp or email for more details.

How can I contact you for support?

For queries , please contact us through our Instagram direct messages

Our team responds to customer queries through Instagram DM only during working hours.

Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

Instagram: @shubam_sarees