Welcome to Shubam Sarees, your trusted destination for exclusive vegan silk sarees. These Terms and Conditions govern your use of our website “www.shubamsarees.com” and the purchase of products from our online store. By accessing our Website or placing an order, you agree to abide by these Terms. Please read them carefully before making a purchase.
1. Product Availability
- Product availability is subject to change at any time.
- We cannot guarantee that all items shown on our Website will be in stock at the time of your order.
- In case of unavailability after an order is placed, we will inform you and provide an alternative option, if possible.
2. Pricing & Currency
- All prices are listed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
3. Shipping & Delivery
- We ship worldwide.
- Shipping across India ₹100/-.
- International shipping charges vary based on weight and destination. The final shipping cost will be calculated at checkout.
- Delivery timelines depend on the shipping location and courier services. Any delays due to unforeseen circumstances are beyond our control.
4. Orders & Payment
Order Acceptance
- Your order is an offer to purchase our products. We reserve the right to accept or reject any order for reasons including:
- Product availability
- Pricing or product information errors
- Issues identified by our fraud prevention team
Payment Methods
- We accept:
- Major credit/debit cards
- Net banking
- UPI
- Other payment options listed on our Website
- Payments are processed securely through our payment gateway partners.
- Orders will be processed only after successful payment.
Taxes & Duties
- All applicable taxes are included in the product price.
- Shipping charges are calculated at checkout.
- For international orders, any customs duties or taxes levied by the destination country are the customer’s responsibility.
5. No Exchange, Return, or Refund
- We do not offer exchanges, returns, or refunds.
- Every saree is thoroughly inspected before dispatch to ensure zero defects or damages.
- We deliver the exact same saree shown in our videos. Our videos are unedited, ensuring accurate colors and details.
6. Exceptional Cases
- In rare cases, we may consider an exchange if:
- You provide a clear unboxing video showing a defect at the time of opening the package.
- The issue is found to be genuine upon review.
7. Pre-Order Policy
- Pre-orders require full payment at the time of booking.
- Estimated dispatch time for pre-orders will be mentioned during purchase.
- Pre-ordered sarees cannot be cancelled, exchanged, or refunded, as they are made to order.
8. Order Processing & Shipping
- Orders are confirmed only after successful payment.
- Dispatch time: [2-15 working days for in-stock sarees].
- Tracking details will be shared once the order is shipped.
- Please ensure that your shipping address and contact details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
9. Cancellation Policy
- Orders once placed cannot be cancelled as processing starts immediately.
- Pre-orders cannot be cancelled under any circumstances.
10. Color Disclaimer
- While we ensure that our videos accurately depict each saree, slight color variations may occur due to different screen resolutions or lighting conditions.
11. Wash Care Instructions
- First wash: Dry clean only. Inform the dry cleaner not to starch the saree, as starching makes the fabric stiff and affects its softness.
- Subsequent washes : Hand wash separately in a bucket of water using a mild shampoo.
- Dry in shade to maintain the saree’s softness and color.
12. Intellectual Property
- All content on our Website, including text, images, videos, voice, graphics, logos, and designs, is the property of Shubam Sarees and is protected by intellectual property laws.
- Any unauthorized use of Website content or materials is strictly prohibited.
13. Limitation of Liability
- No Warranties: Our Website and products are provided on an ”as-is" and "as-available" basis, without any warranties, express or implied. This includes but is not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Liability Limit: In no event shall Shubam Sarees be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products. Our maximum liability shall not exceed the amount you paid for the product(s) in question.
14. Governing Law & Jurisdiction
- These Terms and your use of our Website are governed by the laws of India.
- Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Salem, Tamilnadu].
15. Changes to Terms
- We reserve the right to modify these Terms at any time.
- Any changes will be effective immediately upon posting on the Website.
- Your continued use of the Website after any modifications indicates your acceptance of the updated Terms.
16. Contact Information
For any questions or concerns, please contact us at:
Shubam Sarees
Support@shubamsarees.com
By placing an order with Shubam Sarees, you acknowledge and agree to these Terms & Conditions.Thank you for shopping with us!
